Welcome

There's much to see here. So, take your time, look around, and learn all there is to know about us. We hope you enjoy our site.  

Shipping & Returns 

Order Processing: During the checkout process, you will be shown the available shipping methods and their associated costs.

Shipping

• Processing Time: Once we receive your order, please allow 48 to 72 hours for processing (excluding Saturdays, Sundays, and National Holidays). This processing time is separate from the shipping time. 
• Tracking Information: After processing is completed, you will  receive a tracking number immediately. Delivery typically takes 3-7  business days, depending on the carrier.
• Lost or Misplaced Packages: Once the carrier has received a  package, it is out of our control. If a package is lost in transit or  marked as delivered but not received, the customer will need to resolve  the issue directly with the carrier. We will not issue refunds or  provide compensation for lost or misplaced packages.
• Incorrect Shipping Address: If an order is returned to us due to an incorrect address provided by the customer, there are two options:
   
  1. Refund: The order amount .
      
  2. Reshipment: We will reship the order to the correct address at no additional cost one time only.  If the order is returned again due to an incorrect address, the  customer will be responsible for the shipping cost to resend the order.
      

Returns & Exchanges

• Return Eligibility: We accept returns for items that are in new, unworn, and resalable condition within 7 days from the delivery date of your order. To initiate a return, contact us on the front page of the website where it says contact us to start the process 
• Return Label: You will immediately receive a return label by email. The item must be shipped back within 7 days from the delivery date of your order.
• Return Options: Once you initiate the return process, you will receive store credit for an exchange.

Defective or Incorrect Items: In the rare event  that you receive a wrong or defective item, we apologize for the  inconvenience. We will provide you with a prepaid return shipping label,  and you can exchange.

Refunds 

We do not issue refunds. All eligible returns can be exchanged.

Fraud Policy

• Order Cancellation: We reserve the right to cancel any order that appears fraudulent based on our system's detection.
• Verification: If you believe your order was mistakenly flagged as  fraudulent, please contact our customer service to verify your  information and resolve the issue.